Mack Webstore reserves the right to make changes to this site, our policies, and these terms at any time. All changes are effective upon posting. By accessing, signing in or registering to use MackShop.com, you accept all the provisions of these terms and conditions. Terms apply in addition to any other polices or agreements that may apply to you related to any contests, sweepstakes, loyalty programs, surveys, transactions, or purchases of goods or services you have with the MackShop.com.
MackShop.com respects the privacy of its users and customers. Your information will not be sold and will remain confidential to Mack Trucks, Inc. Your name will automatically be added to our mailing list when you either set up a new account with us or place an order. If you would like to be removed you can submit a removal request here.
In order to access some features of MackShop.com you will be required to register as a customer. Registration consists of an email and password. To register use the registration form on our homepage. If you register, you agree to provide accurate and complete registration information and inform us immediately of any updates or changes to your account information. Failure to comply with these terms (i.e. using a false name or another individual’s email address) constitutes a breach of terms and will result in termination of your account. MackShop.com is intended for use by customers over the age of 18. By using this site, you warrant that you are 18 years of age or older.
Rights of Use
All products on MackShop.com are officially licensed by Mack Trucks, Inc. and may not be replicated or reproduced without express written consent and a valid licensing contract. If you are interested in applying to become a licensed merchandiser for Mack Trucks, or for more information on licensing requirements, please submit a consideration email here.
MackShop.com reserves the right to limit quantities of orders as well as cancel multiple orders of any limited quantity item purchased by the same user and/or shipped to the same delivery address. MackShop.com reserves the right to cancel any orders, at its sole discretion, that are made for resale purposes.
MackShop.com prides itself in a user-friendly experience. At times, pricing errors may occur, and we attempt to rectify all errors in a timely manner of discovery. MackShop.com reserves the right to cancel any orders containing pricing errors, with no further obligations to you and after receipt of order confirmation. All payments made due to order cancellation will be refunded. Pricing is subject to change at any time and without notice.
MackShop.com strives to provide imagery that represents the color of individual merchandise as accurately as possible. Due to monitor display settings, colors may vary as shown and thus cannot guarantee that your monitor will accurately represent the color of individual merchandise.
Returns and Cancellations
Online orders may be cancelled by emailing customer service here. Orders that have already been processed may not be cancelled and it will be the responsibility of the customer to return unwanted merchandise within 30 days of receipt of goods. The status of your order can be viewed online once you are logged into your account. All returns are subject to MackShop.com’s Return Policy.